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Delivery:
Fedex International Priority offered in the United States - shipping within 1 business day*

Each order is delivered in a box and a CiCi bag.
*The order must be placed before noon (except on holidays and weekends)

Returns and exchanges:
If you want an exchange or a refund, you have a period of 14 working days from the receipt of your order. To request a return, contact our customer service at info@CiCi.fr . The item(s) must be delivered in their original packaging, complete (accessories, instructions...), accompanied by the return form carefully filled in (with the desired jewel or size), a copy of the invoice and the certificate of authenticity. An exchange can only be made by post for purchases made online. Exchanges cannot be made in a store, or even at one of our retailers.